Resolved -
This incident has been resolved. Floorzap performance has returned to normal operating levels. We appreciate your patience while our team worked to address the issue.
May 19, 10:55 CDT
Monitoring -
Floorzap performance has improved and the application is responding within expected ranges. Our team is continuing to monitor before confirming the incident as fully resolved. A final update will be posted once monitoring is complete.
May 19, 10:34 CDT
Update -
We're currently rolling back a recent change to resolve the performance issues. As part of this process, some Floorzap sites will be temporarily unavailable. We expect access to be restored shortly and will update this page as soon as the rollback is complete. Thanks for your patience.
May 19, 10:03 CDT
Identified -
Update: We've identified the cause of the degraded performance and are working on a resolution. Floorzap remains accessible, though some areas of the app may continue to feel sluggish until the fix is fully deployed. We'll post another update once performance returns to normal.
May 19, 09:52 CDT
Investigating -
We're currently experiencing degraded performance across Floorzap. You may notice slower page loads, delayed responses, or occasional errors while using the app. Core functionality remains available, but some actions may take longer than usual to complete. Our team is actively investigating the issue and we'll post updates here as they're available. Thanks for your patience.
May 19, 09:38 CDT
