Degraded Performance - Floorzap

Incident Report for Floorzap

Resolved

Resolved: Floorzap is now fully operational. The fix has resolved the slowness and error messages, and system performance has returned to normal. Thank you for your patience while we worked through this.
Posted Jul 17, 2026 - 10:48 CDT

Monitoring

Update: The fix has been rolled out and system performance is starting to improve. We will continue to monitor closely and will post another update once things are fully stable.
Posted Jul 17, 2026 - 10:32 CDT

Identified

Update: Our Development team has identified the issue causing the slowness and error messages and is now working on a fix. We'll continue to update this page as we have more information.
Posted Jul 17, 2026 - 09:58 CDT

Investigating

We're currently investigating reports of slowness and error messages affecting Floorzap. Our Development team is actively working on identifying the root cause. We'll post updates here as we learn more. We apologize for the inconvenience and appreciate your patience.
Posted Jul 17, 2026 - 09:29 CDT
This incident affected: Production.