Degraded Performance - Intermittent Errors

Incident Report for Floorzap

Resolved

Resolved - Update: The configuration change has resolved the intermittent errors affecting Floorzap, and we’re no longer seeing the issue. We’ll continue to monitor performance closely to ensure everything remains stable.
Posted Aug 07, 2026 - 13:02 CDT

Monitoring

Update: A configuration change was released, and we're now monitoring performance closely to confirm this incident is fully resolved. We'll post another update as soon as we can confirm this is stable. Thank you for your patience.
Posted Aug 07, 2026 - 12:58 CDT

Identified

We're currently experiencing intermittent errors affecting Floorzap. Our Development team has identified the issue and is working to resolve it as soon as possible. We'll post updates here as we learn more. We apologize for the inconvenience and appreciate your patience.
Posted Aug 07, 2026 - 10:55 CDT
This incident affected: Production.