Update: We've been monitoring performance throughout the day and it has remained stable. This issue is now resolved. If you're still running into errors, please reach out to support and we'll work with you to get it resolved.
Posted Jul 24, 2026 - 18:17 CDT
Monitoring
Update: A configuration change was released last night, and we're now monitoring performance closely to confirm the error messages are fully resolved. We'll post another update as soon as we can confirm this is stable. Thank you for your patience.
Posted Jul 24, 2026 - 12:49 CDT
Update
We are continuing to work on a fix for this issue.
Posted Jul 23, 2026 - 10:07 CDT
Update
Update: Our Development team implemented a configuration change and continues working toward a full resolution. We're keeping a close eye on system performance and will share another update as soon as we have more to report.
Posted Jul 22, 2026 - 10:35 CDT
Identified
We're currently experiencing intermittent errors affecting Floorzap. Our Development team has identified the issue and is working to resolve it as soon as possible. We'll post updates here as we learn more. We apologize for the inconvenience and appreciate your patience.